Your information is safe

  • We are based in Melbourne, Australia.

  • Our website is 100% secure with Google reCAPTCHA

  • We DO NOT share or sell any of your information

How it works

  • Fill in our IT Support Request Form

  • Our IT Technician will be in touch via phone to arrange a suitable time.

  • We will provide instructions on how to setup the secure IT remote access software.

  • We log in via the remote IT software using a private secure code (which only you have access too).

Request for Remote IT Support

Please complete the form below and provide as much detail as possible in regards to your request.

Prefered Day

Prefered Time

Terms and Conditions

  • An electronic invoice will be issued and must be paid prior to the remote IT support session commencing.

  • Pricing is fixed at $49 inc GST for 30 minutes of support. In the event the issue can not be rectified within the first 30 minutes, the technician will provide an estimated quote for the remaining time required to conduct the work, and a separate invoice will be issued. The 30 minute window begins from the time the technician first logs into your computer via the secure remote IT support software.

    Be assured that we will not capture your card details and charge directly, therefore we are giving you the confidence of full control of the payment process.